Frequently Asked Questions
Service area, team structure, scope range, and first-contact process, all in one place.
Topic 01
Service Area & Availability
RT Signature Homes accepts residential projects in 17 cities across the Greater Seattle metro.
What cities does RT Signature Homes serve?
RT Signature Homes serves Seattle, Bellevue, Kirkland, Redmond, Sammamish, Woodinville, Bothell, Issaquah, Mercer Island, Renton, Lynnwood, Shoreline, Kenmore, Newcastle, Snoqualmie, Duvall, and Monroe. That is the full RT Signature Homes service area, the 17-city geographic footprint where the company accepts residential construction and remodeling projects. If your home is in any of those cities, RT Signature Homes will come to your site.
Does RT Signature Homes work in unincorporated King County areas?
RT Signature Homes handles permit applications with both city and county permit authorities. For projects in unincorporated areas, it helps to understand the King County ADU zoning and permit rules that apply when a property falls outside city limits. Unincorporated areas of King County fall under county jurisdiction rather than city jurisdiction, the permit review process differs, and RT Signature Homes is familiar with that distinction. If you're outside city limits but within the Greater Seattle metro, contact the Redmond office directly to confirm whether your address falls within the accepted project territory.
Can RT Signature Homes take on projects outside the Greater Seattle metro?
The 17 cities listed above define the geographic boundary where RT Signature Homes currently accepts projects. Monroe to the north and Snoqualmie to the east represent the outer edges of that range. For addresses outside those boundaries, RT Signature Homes is not able to commit to project acceptance, contact the office at 206-407-6291 to discuss your specific situation.
Topic 02
Team Structure & Project Management
RT Signature Homes employs seven in-house project managers and a total team of ten people.
How many project managers does RT Signature Homes assign per project?
Each project is assigned one dedicated project manager, not a shared queue or rotating contact. RT Signature Homes' project manager is the named professional responsible for permit coordination, trade scheduling, and homeowner communication throughout the build. Homeowners who want to understand more about how this compares to other hiring options can review the design-build vs. general contractor hiring model before their first conversation. With seven project managers on staff, the company maintains consistent individual coverage across active projects.
Will the same project manager stay with my project from start to finish?
Yes. The project manager assigned at the first site visit stays with your project through final inspection. This continuity is why RT Signature Homes structures its team around dedicated assignments rather than a rotating contact model. You will not need to re-explain your project scope to a new point of contact mid-build.
How large is the RT Signature Homes team?
RT Signature Homes operates with ten employees, including seven project managers. The RT Signature Homes team founded in 2015 has maintained that team structure since it was established in Redmond. It is a focused operation, which means decision-making is direct and homeowners work with the same people from first conversation to final walkthrough.
Topic 03
Design & Scope Process
RT Signature Homes is a design-build contractor, one company manages both the design phase and the construction phase under one contract.
Do you handle both design and construction, or do I need to hire a separate architect?
RT Signature Homes operates as a design-build contractor, meaning both the architectural design phase and the physical construction phase are managed by one team under a single contract. You do not need to hire a separate architect and then find a contractor to execute the drawings. The design and build are coordinated internally, with one assigned project manager responsible for both sides of the process.
What does the first conversation with RT Signature Homes look like?
The first step is a phone call or email, reach the office at 206-407-6291 or info@rtsignaturehomes.com with a description of your project and your city or address. RT Signature Homes will follow up to gather a few additional details and schedule a site visit with an assigned project manager. No drawings, formal plans, or detailed specifications are needed before that first conversation.
Can RT Signature Homes manage projects while I'm living in the home?
Yes. RT Signature Homes regularly manages kitchen remodels, bathroom remodels, room additions, and interior renovation projects in occupied homes. The assigned project manager coordinates trade sequencing and daily work schedules with the homeowner's daily routine in mind. Your project manager will discuss livability logistics during the initial site visit so expectations are set before work begins.
What is the difference between a garage ADU and an ADU garage conversion?
These are two distinct service scopes. A garage ADU is a newly constructed structure, built from the ground up, that combines a functional garage with a habitable ADU unit attached or above. An ADU garage conversion transforms an existing garage structure into permitted living space by modifying what is already there, adding insulation, egress, HVAC, and plumbing to meet habitable space standards. The right option depends on your lot coverage, your existing structure's condition, and what your municipality's zoning allows.
Topic 04
Scope Range
RT Signature Homes accepts projects across the full spectrum, from minor interior repairs to full house remodels, ADU construction, pool builds, and custom outdoor structures.
Do you build custom outdoor structures like pergolas and decks alongside interior remodels?
RT Signature Homes builds custom outdoor patio spaces, covered patios, pergolas, aluminum pergolas, backyard shade structures, decks, balconies, and porches. These exterior projects can be scoped and built independently or scheduled alongside an interior remodel under the same project manager. If you are planning both interior and outdoor work, RT Signature Homes can coordinate both scopes so trade schedules and timelines align.
Do you work on both large-scope projects (full house remodels) and smaller repairs?
Yes. RT Signature Homes accepts projects at both ends of the scope range, from minor interior repairs like drywall patches, door rehangs, and grout repair, through mid-range kitchen and bathroom remodels, to full house remodels, ADU construction, and pool builds. Contact the office to describe your project and confirm it falls within the company's current project intake.
What happens if unexpected structural issues are found during a remodel?
Mid-construction discoveries, such as rotted framing, outdated wiring, or undersized structural members found during demolition, are handled through a documented change order process. RT Signature Homes pauses the affected work, documents what was found with photographs and written notes, and presents the homeowner with a clear scope and cost adjustment before proceeding. Nothing is changed or added to your project scope without your written approval first.
Topic 05
Contact & Communication
RT Signature Homes is reachable by phone at 206-407-6291 and by email at info@rtsignaturehomes.com.
How do I contact RT Signature Homes, and what is your response time?
Call 206-407-6291 or email info@rtsignaturehomes.com to reach the RT Signature Homes office in Redmond, WA. Homeowners coordinating permit submissions can also reference the Seattle remodeling permit requirements and timelines or the Seattle Department of Construction & Inspections permit portal for city-specific permit information. Phone is the fastest path to a first response for new project inquiries. After initial contact, RT Signature Homes will follow up to schedule a site visit with an assigned project manager.
What is the best way to share photos or project details before the first meeting?
Email is the most practical channel for sharing photos before the first site visit, send images and a brief project description to info@rtsignaturehomes.com. Photos of the existing space, the exterior of the property, and any specific areas of concern give the assigned project manager useful context before arriving on site. No formal plans or architectural drawings are required, a clear description and a few photos are enough to make the first conversation productive.
Where We Build
Areas We Serve
Office at 4164 148th Ave NE, Redmond, WA 98052. Reach the team at /contact or (206) 407-6291.